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Privacy Policy

WEBSITE PRIVACY POLICY - GA OT Pty Ltd (ACN 74 664 129 202)

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This is the Privacy Policy of GA OT Pty Ltd {ACN 74 664 129 202} (we“, “us” and when relating to us, “our“).

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We are committed to protecting the privacy of our contacts, customers, suppliers and employees (“you” and when relating to you, “your“).

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Please read this Privacy Policy carefully. Please contact us if you have any questions. By providing us with your personal information it is assumed that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

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What type of information does GA OT collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (NDIS number, credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How does GA OT collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons related to business only.

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Why does GA OT collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To provide and operate health services;

  6. To comply with any applicable laws and regulations.

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How does GA OT store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How does GA OT communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

GA OT uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

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When you access the GA OT website you will see a cookie banner. This gives you the opportunity to accept or decline non-essential cookies on your site. 

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In general, the cookies which are initially placed on the GA OT Wix hosted website may be categorized as essential cookies. The information below details which cookies are placed on Wix hosted sites:

{Cookie Name, Purpose, Duration, Cookie Type)

 

  • XSRF-TOKEN

Used for security reasons

Session

Essential

 

  • hs

Used for security reasons

Session

Essential

 

  • svSession

Used in connection with user login

12 months

Essential

 

  • SSR-caching

Used to indicate the system from which the site was rendered

1 minute

Essential

 

  • _wixCIDX

Used for system monitoring/debugging

3 months

Essential

 

  • _wix_browser_sess

Used for system monitoring/debugging

session

Essential

 

  • consent-policy

Used for cookie banner parameters

12 months

Essential

 

  • smSession

Used to identify logged in site members

Session

Essential

 

  • TS*

Used for security and anti-fraud reasons

Session

Essential

 

  • bSession

Used for system effectiveness measurement

30 minutes

Essential

 

  • fedops.logger.X

Used for stability/effectiveness measurement

12 months

Essential

 

  • wixLanguage

Used on multilingual websites to save user language preference

12 months

Functional

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How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at admin@gaot.com.au

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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